Policy, Shipping & Returns

Layaway Policy

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• Our Company DOES NOT  offer layaway options. We sell each item on a strict first come, first served basis.

 

Shipping Schedule:

• Please ensure to provide an accurate Calling or Whatsapp number within the checkout shipping form to schedule collections. Failure to do so will result in cancellation of your order after 24 hours.

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• It is important to note that if your order has not been collected upon the date and time scheduled without any form of communication, we reserve the right to cancel your order and place the item (s) back on sale. 

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Refund Policy

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• All sales are FINAL. We do not offer Refunds

Return & Exchange Policy

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• Due to the Covid-19 pandemic, We do not accept returns. Please ensure upon collection that your order is correct & in great condition to avoid any inconvenience. 

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• In the event of the items being received damage, contact our team via our email [ @kiezone.co@gmail.com] with a photograph of the item along with your receipt. 

 

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